Privacy Policy

Tess Bar & Kitchen (“we”, “us”, or “our”) is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (“PDPA”). This Privacy Policy explains how we collect, use, disclose and protect the personal data you provide to us through our website, in-person visits, reservations, events and consultation services.

1. Personal Data We Collect

We may collect the following personal data:

• Contact information (name, email address, phone number).
• Reservation and event details (date, party size, dietary preferences).
• Payment information processed via secure third-party payment providers.
• Correspondence you send us (including WhatsApp messages, emails and enquiry forms).
• Website usage data such as IP address, browser type and cookies.

2. How We Use Your Personal Data

• To process reservations, orders and event enquiries.
• To respond to your questions, feedback and consultation requests.
• To send service updates, promotions and marketing communications where you have consented.
• To comply with legal, regulatory and tax obligations in Singapore.
• To improve our services, website and customer experience.

3. Disclosure of Personal Data

We do not sell your personal data. We may share it with trusted service providers (e.g. reservation platforms, payment processors, IT and hosting providers) strictly to deliver our services, and with government authorities where required by law.

4. Cookies

Our website uses cookies and similar technologies to remember preferences, measure traffic and improve performance. You may disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws in Singapore.

6. Security

We put in place reasonable administrative, physical and technical safeguards to protect personal data against unauthorised access, disclosure, alteration or loss. However, no method of transmission over the Internet is completely secure.

7. Your Rights

Under the PDPA, you may request access to or correction of your personal data, or withdraw your consent to our continued use of it. To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may link to third-party sites (e.g. reservation, social media and mapping services). We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last updated” date revised accordingly.

10. Contact Us

If you have questions or requests regarding your personal data, please contact our Data Protection Officer at tess@tessbar.com.